Terms & Conditions

1. Acceptance and contract structure

These Terms apply to your use of the RESTEA Systems website and, if you become a client, to RESTEA Systems' provision of services unless a signed order form, statement of work, service agreement, master services agreement, insertion order, or other written contract states otherwise.

RESTEA Systems' contracting entity is EVO BLOOM SRL, operating under the brand RESTEA Systems . EVO BLOOM SRL is a Romanian company with Trade Register No. J35/2634/2024 and tax identification code CUI 50327476 .

If another written agreement conflicts with these Terms, the signed agreement controls for that engagement.

2. Services RESTEA Systems provides

RESTEA Systems offers growth and lead-generation services to local service businesses, including:

• AI voice agents and related call handling, booking, routing, and reporting.
• Cold email outreach.
• SMS outreach and follow-up.
• Pay-per-lead campaigns and lead qualification workflows.
• Website design, landing pages, and conversion-focused intake flows.
• Local SEO, analytics, and related reporting.

RESTEA Systems may use third-party software, carriers, AI vendors, scheduling tools, CRMs, telephony tools, subcontractors, and workflow providers in delivering the Services.

3. Rules for website visitors

You may use the site only for lawful purposes. You may not interfere with the site, attempt unauthorized access, scrape the site without written permission, submit false information, or misuse any AI or booking features.

If you submit a form, quiz, or booking request, you must provide accurate contact information and you authorize RESTEA Systems to respond to that request using the channels you selected or consented to.

4. Client obligations and data responsibility

This section is critical. For campaigns RESTEA Systems runs on a client’s behalf, the client remains responsible for the legality of the client’s business, offer, claims, lists, audience targeting, and underlying right to contact the people the client wants RESTEA Systems to call, text, email, or otherwise engage.

• The client represents that its lists, call targets, texting audiences, and lead-routing instructions were collected and will be used lawfully.
• The client represents that all required notices, consents, and suppression practices are in place before RESTEA Systems is asked to contact any person on the client’s behalf.
• The client must immediately give RESTEA Systems updated opt-out, litigation-hold, reassigned-number, and internal do-not-contact information.
• The client must not instruct RESTEA Systems to make deceptive, unlawful, discriminatory, harassing, or misleading claims.
• The client must review and approve scripts, disclosures, qualification criteria, and booking logic where RESTEA Systems requests approval.

RESTEA Systems may rely on the client’s written representations and may suspend work if RESTEA Systems believes a list, script, or campaign is non-compliant or creates material legal risk.

5. Email, SMS, and telemarketing compliance allocation

RESTEA Systems is not the owner of the client’s legal basis to contact the audience. RESTEA Systems supplies systems, workflows, scripts, operations support, and execution. The client remains the seller and principal whose goods or services are being promoted, unless a written campaign structure expressly states otherwise.

6. AI voice agents, recordings, and call handling

AI voice, transcription, summaries, and automated qualification are core features of RESTEA Systems' service offering. Those features may involve prerecorded or AI-generated content, call recording, transcription, call routing, and transmission of lead or booking data to the client or its systems.

• The client must ensure call recording, wiretap, and privacy compliance in every place where calls may be made or received.
• The client must approve or provide any required opening disclosure, including AI disclosure and recording disclosure.
• The client must ensure human oversight where legally or operationally required.
• The client must promptly review edge cases, complaints, or unlawful outputs that RESTEA Systems flags.

RESTEA Systems may suspend or disable a workflow if it appears to violate carrier policy, call recording law, consumer-protection law, or platform terms.

7. Pay-per-lead terms

If RESTEA Systems provides pay-per-lead services, the lead criteria, price, exclusivity, replacement rules, routing rules, and dispute window should be defined in a written order form. If they are not, the following baseline rules apply unless the parties agree otherwise in writing:

• A lead is considered delivered when RESTEA Systems sends the agreed lead data or books the agreed appointment into the client’s system or communication channel.
• Qualification means RESTEA Systems applied the campaign filters it described, not that the lead will close, buy, remain reachable, be insured, or be a good long-term customer.
• RESTEA Systems does not guarantee a contact rate, show rate, close rate, revenue figure, or profitability.
• Unless written otherwise, the client may not resell or redistribute lead data acquired from RESTEA Systems.
• Any challenge to a charged lead should be made within 24 hours.

Where RESTEA Systems collects lead data as part of its own PPL business, RESTEA Systems may disclose that data to the matched client business, and the client becomes independently responsible for its later handling of that data.

8. Fees, payment, renewals, and cancellation

Fees, billing cadence, setup fees, ad spend, media budgets, lead prices, payment methods, and cancellation rules must be set in writing.

Unless a written agreement says otherwise, fees already earned or incurred are non-refundable.

9. Intellectual property and license terms

RESTEA Systems retains ownership of its pre-existing systems, templates, prompt libraries, workflow logic, automations, internal tools, dashboards, processes, know-how, and improvements. The client retains ownership of its trademarks, business information, and materials it supplies.

Unless a written agreement says otherwise, RESTEA Systems grants the client a limited, non-transferable right to use RESTEA Systems deliverables during the paid service term for the client’s internal business purposes only. The client may not reverse engineer, sublicense, or resell RESTEA Systems tools or present them as its own platform.

Ownership of websites, copy, media, recordings, data exports, domains, or configured assets should be stated in the signed commercial agreement because those allocations vary by service type.

10. Confidentiality

Each party must protect the other party’s non-public business, technical, customer, campaign, pricing, and operational information using reasonable care and may use that information only to perform or receive the Services.

Confidentiality obligations do not apply to information that is already public through no breach, was independently developed, was lawfully received without restriction, or must be disclosed by law.

11. No guarantee of rankings, leads, bookings, or revenue

RESTEA Systems provides marketing and growth systems, not guaranteed outcomes. Rankings, impressions, replies, call volume, booking rates, close rates, and revenue depend on many factors outside RESTEA Systems' control, including pricing, competition, geography, seasonality, sales skill, call-answering speed, internal staff follow-up, carrier filtering, platform rules, and client reputation.

RESTEA Systems does not warrant uninterrupted service, error-free AI outputs, deliverability to every inbox or device, or a specific position in Google results. AI systems can misunderstand users, misclassify intent, or produce flawed outputs. The client is responsible for reviewing business-critical uses and applying human judgment.

12. Limitation of liability and indemnity

To the fullest extent permitted by law, RESTEA Systems will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunity, reputational harm, lost data, or regulatory penalties arising from a client’s unlawful campaign inputs, audience choices, consent failures, or prohibited instructions.

Unless a signed agreement sets another cap, RESTEA Systems' total aggregate liability arising from the Services or these Terms will not exceed the fees paid to RESTEA Systems for the specific service giving rise to the claim during the 3 months immediately before the event giving rise to the claim.

The client must defend, indemnify, and hold RESTEA Systems harmless against third-party claims, regulator actions, carrier complaints, and related costs arising from:

• the client’s lists, audiences, scripts, offers, contact practices, or products;
• lack of legally sufficient consent, notice, or suppression handling;
• the client’s violation of TCPA, CAN-SPAM, privacy, consumer-protection, wiretap, or advertising law;
• false or misleading claims supplied or approved by the client; or
• the client’s breach of these Terms or a signed service agreement.

13. Suspension and termination

RESTEA Systems may suspend or terminate access to the Services if the client fails to pay, gives unlawful instructions, creates material legal or reputational risk, or breaches these Terms or another agreement.

On termination, each party will cooperate on reasonable wind-down steps described in the parties’ written agreement, subject to payment of outstanding fees and protection of compliance records, suppression data, and legally required retained information.

14. Governing law, forum, and dispute process

RESTEA Systems must choose the governing law, forum, and whether disputes go to court or arbitration. Those details should not be guessed.

If RESTEA Systems contracts through an EU entity, the choice of law and forum may require a different drafting approach than if it contracts through a U.S. entity.

15. General terms

• RESTEA Systems may update these website Terms by posting a revised version here, but changes to signed commercial terms generally require written agreement.
• If any part of these Terms is unenforceable, the rest remains in effect.
• Failure to enforce one provision is not a waiver.
• The client may not assign a signed service relationship without RESTEA Systems' written consent, except where a written agreement says otherwise.
• RESTEA Systems may use subcontractors and service providers in delivering the Services.
• Sections on payment, confidentiality, intellectual property, disclaimers, liability, indemnity, privacy, and disputes survive termination.

16. Contact

Legal, contractual, and compliance notices should be sent to: