1. Scope and who controls your data
This policy applies to the RESTEA Systems marketing website at resteasystems.com and to related lead-generation, outreach, AI voice, booking, and client-delivery workflows that RESTEA Systems operates for its own business or on behalf of client businesses.
The controller for this site and these activities is EVO BLOOM SRL, operating under the brand RESTEA Systems of Strada Versului, Nr. 18, Ap. 25, Timisoara, Judet Timis, Romania . EVO BLOOM SRL is registered in Romania under Trade Register No. J35/2634/2024 and tax identification code CUI 50327476 .
When RESTEA Systems runs a campaign, landing page, quiz, AI agent, or call flow for a client business, RESTEA Systems may act as a processor/service provider for that client, a separate controller for its own lead-generation activity, or both, depending on the workflow. Where a client decides who to contact, what script to use, what services to offer, and how long data should be kept, that client also has its own privacy obligations.
2. Personal data we collect
Information you enter on this site
RESTEA Systems' multi-step quizzes on /ai-agents, /websites, /seo, and /ads currently collect your name, phone number, and business qualification details. Those qualification details can include business type, missed-call volume, current website status, search ranking, lead source, monthly capacity, and average job value.
Booking and calendar data
When you book time through the embedded Cal.com scheduler, Cal.com receives the booking information you submit or that RESTEA Systems pre-fills from the quiz, including your name, phone number, notes, preferred time, and related scheduling metadata.
Voice, call, and conversation data
If you use the ElevenLabs conversational widget on /ai-agents , or if you interact with a RESTEA Systems or client AI voice agent by phone, RESTEA Systems and its voice providers may process audio, transcripts, caller ID, timestamps, call duration, booking outcomes, and any information you choose to say or key in during the interaction.
Client onboarding and project data
RESTEA Systems also operates onboarding forms that collect broader business information from clients, including business name, email, phone number, service area, website, Facebook page, ad-spend information, service locations, business differentiators, and other setup notes. Those forms currently save draft responses in browser storage and submit finalized responses to an n8n webhook.
Device, analytics, and usage data
RESTEA Systems uses Google Analytics 4 with consent mode. Depending on your consent settings, RESTEA Systems may collect or receive IP address-related data, browser and device information, pages viewed, approximate location, referral source, interaction data, and cookie or identifier data.
Pay-per-lead data
In RESTEA Systems' pay-per-lead business, RESTEA Systems may collect consumer lead data from landing pages, quizzes, forms, SMS, calls, or ads and transfer that lead to one or more matched client businesses. Depending on the campaign, that data can include name, address, phone number, email, service need, property details, urgency, appointment preferences, budget signals, and call or transcript data.
3. Where the data comes from
- Directly from you when you complete a quiz, book a call, email us, text us, call us, or use an AI voice or chat experience.
- Automatically from your browser or device through cookies, analytics tools, and server or application logs.
- From client businesses that ask RESTEA Systems to configure AI voice, outreach, website, SEO, or PPL services on their behalf.
- From advertising platforms, call providers, SMS providers, CRM tools, and scheduling systems used in campaign delivery.
- From third-party sources a client lawfully provides or instructs RESTEA Systems to use, such as contact lists, suppression lists, call-routing data, and intake information.
4. How we use personal data and our GDPR legal bases
Where RESTEA Systems relies on consent, you may withdraw that consent at any time, but that will not affect processing already carried out before withdrawal. Withdrawal also does not make previously lawful calls, texts, or disclosures unlawful retroactively.
5. Pay-per-lead programs, sale, and sharing disclosures
RESTEA Systems' pay-per-lead business involves collecting consumer lead information and transferring that information to one or more client businesses that may pay RESTEA Systems for qualified leads. Under California law and some other U.S. state privacy laws, that transfer can qualify as a sale, a share, or both, depending on the campaign structure and the state involved.
RESTEA Systems therefore discloses that it may sell, share, or otherwise disclose lead data such as identifiers, contact details, service-request information, property details, call recordings, transcripts, and inferred qualification information to matched client businesses, campaign partners, or service providers involved in delivering the lead.
If you want RESTEA Systems not to sell or share your personal data for PPL use cases, you may use the opt-out methods described in Section 11. RESTEA Systems will need a working process at launch, such as https://resteasystems.com/privacy#rights and help@resteasystems.com .
If RESTEA Systems is subject to state laws that require recognition of opt-out preference signals or a stand-alone Your Privacy Choices mechanism, RESTEA Systems must implement that functionality on the relevant lead pages and not just inside this policy.
6. Calls, recordings, AI voice, and outreach
RESTEA Systems offers AI voice agents that answer or place calls and may use call recording, transcription, call summaries, qualification logic, and booking workflows. RESTEA Systems also offers cold email and SMS outreach services.
If you speak with a RESTEA Systems or client AI voice agent, the system may process your speech, transcript, keypad entries, contact details, booking details, and metadata to run the conversation, qualify the request, route the lead, improve the workflow, and create records for the client.
RESTEA Systems intends the AI nature of these interactions to be disclosed clearly. For website-based interactions, the AI branding on the page helps, but for phone calls RESTEA Systems and its clients should also provide an audible disclosure at the start of the call where required or prudent.
Call recording rules vary by jurisdiction. U.S. federal law is generally one-party consent, but some states require all-party consent for confidential calls. RESTEA Systems and its clients should therefore use a consistent opening disclosure and consent flow for recorded calls, especially when operating across state lines.
RESTEA Systems' quizzes now request contact permission before RESTEA Systems places telemarketing calls or texts to the provided number. That website consent is only one part of the compliance picture. RESTEA Systems also needs compliant calling practices, suppression handling, list hygiene, and documented opt-out controls in operations.
8. Who we disclose data to
RESTEA Systems discloses personal data only when needed for service delivery, lead delivery, compliance, security, or business operations. Current known providers and categories include:
- Google Analytics 4 / Google LLC: website analytics and measurement.
- Cal.com: meeting booking, scheduling, and calendar workflows.
- ElevenLabs: conversational voice AI, audio processing, and transcript-related workflows.
- n8n: webhook-based workflow automation for onboarding and operational intake.
- Client businesses: where RESTEA Systems delivers leads, bookings, transcripts, call data, or related qualification details to the business that will follow up.
- Twilio: voice numbers, call routing, call metadata, recordings, or messaging.
- Twilio: application-to-person SMS delivery, opt-out processing, and message logs.
- Cloudflare: outbound campaign delivery and response handling.
- RESTEA Systems internal systems: lead management, pipeline tracking, reporting, and support.
- VPS hosting and infrastructure providers used by RESTEA Systems: website hosting, storage, security, and uptime.
RESTEA Systems may also disclose data to professional advisers, regulators, courts, law enforcement, acquirers, or insurers where reasonably necessary.
9. How long we keep data
RESTEA Systems keeps personal data only as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required for legal, tax, dispute, suppression, or security reasons.
- Quiz and inquiry records: usually until the inquiry is closed, converted, or no longer commercially active, then archived or deleted under RESTEA Systems' retention schedule.
- Booking records: typically for the life of the business relationship and follow-up period tied to the booking.
- Call recordings and transcripts: for the period set in the applicable client agreement or internal retention rule, subject to legal holds and dispute needs.
- Suppression and opt-out records: as long as needed to honor future no-contact requests and prove compliance.
- Onboarding-form draft data saved in local storage: until submitted, cleared by the user, or removed from the browser.
RESTEA Systems should finalize category-specific retention periods before launch and list them here if it wants a more defensible notice under California and GDPR transparency rules.
10. International transfers
RESTEA Systems serves the U.S. market and may be established in the EU. As a result, personal data may be processed in the United States, Romania, other EEA countries, or other jurisdictions where RESTEA Systems or its providers operate.
If GDPR applies and personal data is transferred outside the EEA or UK, RESTEA Systems should use an appropriate transfer mechanism, such as an adequacy decision, standard contractual clauses, or another lawful transfer tool, together with any supplementary measures required by the circumstances.
RESTEA Systems must confirm the actual countries used by its hosting, telephony, CRM, SMS, email, and AI providers so this section matches real operations.
11. Your rights and how to exercise them
GDPR and similar rights
If GDPR or another comparable law applies, you may have the right to access, correct, delete, restrict, object to, or port your personal data, and to withdraw consent where consent is the legal basis.
U.S. state privacy rights
Depending on your U.S. state of residence and RESTEA Systems' legal coverage thresholds, you may have rights to know, access, correct, delete, obtain a portable copy, opt out of sale or targeted advertising, and appeal a denial. California residents may also have rights relating to sale or sharing, sensitive personal information, and non-discrimination.
How to submit a request
Send your request to help@resteasystems.com or use the request method described at https://resteasystems.com/privacy#rights . If you are making a sale or sharing opt-out request, state that clearly in the subject line. If you are opting out of calls or texts, you may also reply STOP to a text where available or tell the caller you want no more calls.
RESTEA Systems may need to verify your identity before fulfilling a request. RESTEA Systems should not request more data than reasonably necessary for that verification.
Appeals and complaints
If RESTEA Systems denies a request that is appealable under applicable U.S. state law, it should provide an appeal method. If GDPR applies, you may also complain to your local supervisory authority, including the authority in the country where you live, work, or believe the issue occurred.
12. Security
RESTEA Systems uses administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or disclosure. No system is perfectly secure, and RESTEA Systems cannot guarantee absolute security.
Because RESTEA Systems handles high-risk communications data, lead-routing data, and possible recordings, it should keep written access controls, vendor management controls, retention controls, and incident-response procedures in place and current.
13. Children
RESTEA Systems' services are intended for businesses and adult consumers seeking home or local services, not for children. RESTEA Systems does not knowingly collect personal data from children under 13 through this site. If RESTEA Systems learns it has collected children’s data unlawfully, it will delete that data as required by law.
14. Changes to this policy
RESTEA Systems may update this policy from time to time. When it does, RESTEA Systems will post the revised version here and update the Last updated date above. If changes are material, RESTEA Systems should provide an additional notice where legally required.
15. Contact details
Privacy requests and legal notices should be sent to:
EVO BLOOM SRL, operating under the brand RESTEA Systems
Strada Versului, Nr. 18, Ap. 25, Timisoara, Judet Timis, Romania
Trade Register No. J35/2634/2024 | CUI 50327476
help@resteasystems.com
+1 508 978 4257
No data protection officer has been appointed. Privacy matters: help@resteasystems.com